FAQs

We love that you’re interested in Jalna and are always happy to answer your questions. Here are some we get asked the most, but if you don’t find your answer here, please get in touch and we’ll do our best to help.

  • We use the traditional pot set method of blending friendly live probiotic cultures, only all natural ingredients and pasteurised cows’ milk. Once the live probiotic cultures activate, the mixture is poured into individual pots and nurtured in warmth for the yoghurt to set and ferment. It’s then cooled to create your yoghurt. We never use artificial additives or colours. No preservatives, thickeners, or food acids, or artificial sweeteners either.

     

  • Our yoghurt is pot set using traditional methods, with only a few natural ingredients. As simple as we can make it.

  • We only use pasteurised milk in our yoghurt.

  • Jalna has owned a certified BioDynamic and Organic dairy farm for over 25 years to provide the milk for our BioDynamic and A2 all natural yoghurt range. The milk for our other products comes from Australia’s rich, green pastures of our valued Aussie dairy farmers, delivered fresh every day.

  • This is whey, it’s naturally occurs when set yoghurt expels moisture. It’s perfectly normal, indicating the yoghurt is natural with no added thickeners. Just stir it into your yoghurt or pour it off.

  • Yes, all Jalna yoghurts are gluten-free.

  • As a dairy products, our yoghurts do contain lactose however, we do produce a range of lactose-free yoghurt and our kids’ pouches are also lactose-free.

  • Jalna use only safe, food-grade plastics from approved suppliers. Our pots are also BPA free.

  • We do not use any meat byproducts in our yoghurt like gelatine so they are suitable for vegetarians . Because Jalna yoghurt is fermented dairy, it is suitable for ‘lacto ovo’ vegetarians but not vegans.

  • You can recycle our BPA-free food-safe pots (not pouches) and lids but even better for the environment, reuse in lots of ways in or outside the kitchen. Organise craft or sewing items or use in the garden; tidy hardware items; or sort your stationery, toy or art supplies. Your local schools and kindergartens are likely to be on the lookout for storage solutions for craft essentials too.

  • Where possible, Jalna sources the majority of our ingredients locally. Occasionally due to seasonality of fruit for example, we may source from overseas. See our pots for percentages.

  • At Jalna, we’ve been making the yoghurt the traditional pot set way for over 60 years and like the name suggests, its yoghurt set right there in the pot – a traditional method that requires nothing but natural ingredients. We pour fresh milk straight into the pot, add some friendly probiotic cultures, and all natural ingredients, then we pop the lid on and let time do the rest.

    Nothing artificial, no preservatives or additives. It sounds simple, but our method demands the best ingredients, the perfect temperature and just the right amount of time to create uniquely thick and delicious pot set yoghurt your family loves.

    Our pot set yoghurt is crafted naturally using the age-old process of fermentation. Because Jalna yoghurt is made the natural pot set way unlike most others, our yoghurt doesn’t need anything artificial.


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We’re always here to help. Please get in touch at 1800 676 961