FAQs

We love that you’re interested in Jalna and are always happy to answer your questions. Here are some we get asked the most, but if you don’t find your answer here, please get in touch and we’ll do our best to help.

  • We use the traditional pot set method of blending friendly abc probiotics with pasteurised cows’ milk. Once the probiotic cultures activate, the mixture is poured into individual pots and nurtured in a warm place for the yoghurt to set. It’s then cooled to naturally create your ‘little pot of purity’. Fruit, juice or honey is added to the blend for our Jalna flavoured varieties. We never use artificial additives or colours. No preservatives, stabilisers, thickeners, emulsifiers or food acids, no cane sugar or artificial sweeteners either.

  • Our yoghurt is pot set using traditional methods, with only wholesome, natural ingredients: cows’ milk, probiotics and fruit or juice in flavoured varieties. A pure food, nurtured to be as close to nature as possible. Wholesome, natural ingredients make it the ideal choice for every body, every day.

  • We only use pasteurised milk in our yoghurt.

  • We are committed to producing our dairy products in an environmentally sustainable way, so we have owned our certified BioDynamic Organic dairy farm for many years to provide the milk for our BioDynamic and Organic range. The milk for our other products comes from Australia’s rich, green pastures of our valued Aussie dairy farmers, delivered fresh every day.

  • Quality tests show once opened the yoghurt should easily reach the ‘best before’ date on the pack, assuming it has been correctly handled and refrigerated.

  • This is whey, it’s naturally occurring when set yoghurt expels moisture. It’s full of protein and perfectly normal, indicating the yoghurt is natural with no added thickeners. Just stir it in to your yoghurt or pour it off.

  • Yes, all Jalna yoghurt is gluten-free.

  • As a natural dairy product, our yoghurt does contain lactose however, we now produce a special range of lactose-free yoghurt. Our kids’ pouches (Pouch of Purity) are also lactose-free.

  • Jalna use only safe, food-grade plastics from approved suppliers. Our pots are also BPA free.

  • We do not use any meat byproducts in our yoghurt like gelatine so it may be suitable for vegetarians.

  • Our commitment to purity means we respect nature and aim to minimise waste. You can recycle all our BPA-free food-safe packaging, but even better for the environment, reuse in lots of ways in or outside the kitchen. Organise craft or sewing items or use in the garden; tidy hardware items; or sort your stationery, toy or art supplies. Your local schools and kindergartens are likely to be on the lookout for storage solutions for craft essentials too.

  • Where possible, Jalna sources the majority of our ingredients locally. Occasionally due to seasonality of fruit for example, we may source from overseas. See our pots for percentages.

  • Originating from the Turkish yoğurt (meaning fermented or thick milk), there have been alternate spellings popular over the centuries, including yoghurd, yogourt, and yahourt. The spelling ‘yoghourt’ on our packs was common in the early 20th century and is still on most of our labels today.

    The spelling evolved again around 2000 to ‘yoghurt’ and is the most common expression today, so to keep things simple and make it easy for people to find us on the internet, we use ‘yoghurt’ on our website and social media pages.

    Recently though, we have decided to phase out the extra ‘o’ to make it easier for people to search for us, so we’ll now use the more common spelling ‘yoghurt’ online and eventually our lids and labels as well but that change will take some time.  Our new product labels already reflect this.

    We appreciate your patience while we transition.


Like to know more?

Can’t see the answer to your question above?

We’re always here to help. Please get in touch at info@jalna.com.au or call (03) 9474 3900